- In Person Communication = Visual feedback + Audio feedback + Body language feedback
- Video Communication = Visual feedback + Audio feedback
- Phone Call = Audio feedback
- Email, Text messages = Zero feedback
The further you get from in person communication the more you lose a form of feedback. The receiver of the message has to fill in those gaps about what your tone, body language, and visual appearance might be when they aren’t partnered with your message.
As a communicator you need to fill those gaps
- Meet in person when you need to
- On zoom when you have to
- Over phone when you want to
- Over email, text when it’s not that important.
What do you think?
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